Rent a car

The second best way to explore Cuba is to rent a Car.

If you want to rent a car, do so before you go. But you might want to read this post to the end (and our book) before you do so! Once in Cuba the agencies never have the car you want (or any car for that matter) unless you are willing to pay premium money…

Rent a car on the Internet.

Although they have three different brand badges in Cuba: REX, Havanauto’s and Cuba Car (but their website is down at the moment.) All car rental companies belong to the state as you can see here Gaviota. So there is no competition. Monopolies make for bad service, high prices, bad websites and very limited options. A first glance at their websites will convince you that this is going to be hard. Just try to find the car you would like on one of the sites above and you will see.

No other operators are available on the market. Forget about AVIS or Budget or any other favorite agency.

How to rent one?

If you want to rent a car directly from the state run companies there are a few things you should know. The websites are not very customer friendly.

Step 1: Fill in your requirements and you will probably get the ‘no car available that fits your requirements’ answer. Play around with ‘Pick-up’ location, Pick-up time and Pick-up date untill you get a car proposal. This can be time consuming.

Step 2: Fill in the required apllication.

Step 3: Get a bill from a vague office in Paris or Hamburg (depending on your location). This strange payment request is the ‘Embargo effect’. You can not pay Cuba directly so the Cuban rental car companies have set up goast companies abroud to be able to receive money.

You can pay that bill, works 99% of the time! You might or might not get a voucher, but your car will (probably) be waiting for you.

A much better way to rent a car:

Cuba Travel Network (Amsterdam) is the biggest agency for cars in Cuba. Their site is up to date, functional, user friendly and simpel. If they can not find you a car noboddy can. Just fill in your requirements below.

Shopping around for a better price is useless… It’s a state monopoly. All cars are the same price everywhere. (Unless they are a lot cheaper but that is too good to be true and ususally will cost you less money for no car. This site, and others like it, are notorious for renting NO cars for a good price. New ones are popping up regularly. Use your common sense! )


But read on…

rent a car

Arguments against renting a car

Cost

Cars are way more expensive than anywhere else in the world. It’s just costly.

Availability

There are very few cars available for rent. Very few. Even if you rent a car via the internet, you might not get one. (And you might not get refunded either)

At the moment a lot of Cubans rent the tourists cars and drive them as a taxi. They rent long term and pay a little bribe under the table. So there are just not enough cars for regular tourist available…

Waiting time

I’ve set up my office at a hotel that has a rental car agency and pity the guys hanging around for hours waiting for their vehicle. And sometimes, after waiting 5 hours, they get send off because there is just no car available.

Supplemental costs of car rental

In addition to the rather high prices per day, you will have to pay 10-20 CUC per day in insurance, a deposit (depending on the company but you can do this with your credit card) and the full tank of gasoline (which is not full). And of course the gasoline you will consume during your trip.

When returning your car, you will have to pay a 100 CUC fine if you didn’t read our book. (Not that they ask if you know it, but because of a trick they pull with the contract. The cost of not reading CubaConga can be rather high).

If you decide to rent a car, we explain not only how to avoid the 100 fine but also what to do in case of a flat tire (probability you will get one about 80%).

In August 2017, gasoline was scarce. It might be a problem to fill up your tank! Buy gas whenever you can.

So why do you see all websites promote rental cars?

Because they earn money with that… DUH… If you order a car by using the above rental request form, I’ll make a buck too if you use the form above! (So please do!)

The better solution:

Rent a car with a driver for less

You could decide to rent a car with a driver. A lot of Cubans rent tourist cars for a lot less than you can. They fill them up with stolen gasoline and drive taxi all day.

To find such a taxi, ask your casa particular or go to the Viazul station. This will add at least 10 CUC to the price so just book one trip (let’s say Havana-Trinidad which should cost you about 80-90CUC for a whole car). Then talk to the driver and negotiate prices for all the trips you want to make. But you will have to bargain hard!

This is a quote I received from yotellevocuba for Havana-Camaguey (580 km):

Hola Sr. (a):

Ante todo un saludo y gracias por su comunicación con nosotros. Sobre
su solicitud el precio de ese recorrido sería de 390.00 CUC ida, e ida
y vuelta de 430.00 CUC.

That is an outrageous price since I’m able to make this trip for 90 (renting a whole car! (And you should be able to do it for about 110.)

Having a clue, in this case, would bring the price you pay down to less than 25%! That’s why we wrote our book… Please read it and get yourself a clue!

Advantages of this method:

  • You use the car when you need it. If you want to spend a few days in a place, you don’t pay.
  • It’s a lot cheaper in gasoline. You would have to fill up your tank in an official gas station at 1.40 CUC/litre. Your driver buys it on the black market for half that price.
  • You do not have to spend 4 to 5 hours at the renting agency, waiting for your car. (Customer service and State Monopolies don’t go well together.)
  • He knows his way around and can act as a guide. You will have lunch and dinner in cheap places that offer excellent service and good food.
  • You won’t get any fines.
  • If your driver becomes your friend, you will have an ally during your adventures.
  • It’s very relaxed to let someone else do the driving. He knows local conditions and understands Cuban traffic better than you do.
  • You will not get a flat tire.

We explain in our book how to get and negotiate such a deal.

You should know

That the probability of getting into an accident is quite low and the chance people get hurt even lower. But not 0! If you get into an accident with injuries, you might not be allowed to leave the island until the investigation is finished. That might take a month or more… Every year a few tourists get stranded on the Island.

Still want to rent a car? Just fill in the box above. I’ll have a drink to your health!

Renting a car in Cuba is different. Almost everything is different in Cuba, so please prepare your trip! Read our book for much more advice on how to best cope with Cuba.

You might realise by now that we have a different view on Cuba than the mean stream Travel guides and websites. That’s because we are residents and spend a lot more time on the Island than the average writer. Here’s for instance how you should handle the street hustlers.

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  • Nestor Reyes

    rent a car and buy a road guide as well, you can easily get lost since there are few traffic signals.

  • The side of the road is full of navigation systems… we would call them hitchikers 🙂

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  • It’s so true about bad car hiring service in Cuba. Firstly we faced with the oligopoly on the rental cars market this summer and were very upset because we got used to at least 20 variants of cars to choose, not 4. Hope someday Hertz, Avis, Budger and others will take over control this problem.

  • Sotirios

    Do not rent a car in Cuba because, in case of an accident, the law is such that you are presumed GUILTY and you must prove your innocence. That means that you MUST in the country until your trial and there’s nothing you or your contry’s consulate can do about that. See my post http://cubacustomtours.com/why-you-should-not-rent-a-car-in-cuba/ to read about what happened to some other folks who happened to have an accident with a rental.