Jineteros and Jineteras

How to handle Jineteros and Jineteras

Don’t avoid the Jineteros and Jineteras: they are fun, and you can’t avoid them anyway.

jinetero
As soon as he covertly makes money… he’s a jinetero

Bad advice

The whole Internet and all travel guides are full of warnings: Avoid the Jineteros and Jineteras because they are trouble! Beware! Warning! Run away!

As you might have noticed, my opinions differ from the mainstream point of view. That’s because I’m a resident in Cuba and have more experience with Cuba than the average blogger/journalist/travel guide writer/tourist that spends three weeks here.

What is a Jinetera?

Short history of Jineterismo

First came the Jinetera (feminine). It all started with Fidel proclaiming in a speech that Cubans did not need to earn extra money by getting involved with tourists. The state took care of everything, so the women that were getting involved with foreign men did so for their pleasure. They rode the foreigner just for fun. Hence the term Jinetera which translates in jockey in English. In the same speech, he proclaimed that Cuba has no prostitution, but if there were prostitutes in Cuba it would be the best-educated prostitutes in the world!

He was right and wrong at the same time. Yes, prostitution does exist in Cuba and yes they are well educated for the most. The Jinetera was born.

Soon after that followed her male companion:

Jinetero
This is a jinetertero

 

The Jinetero

You can spot jineteros by their golden chains!

And tooth!

Broader definition.

This couple evolved. The definition of a Jinetera was ‘a prostitute’. Now a Jinetera is somebody that somehow makes money with tourists. And since making money in Cuba is almost always illegal… And we believe that people that do illegal stuff are bad, Jineteros are bad. On top of that, we think that our way of doing things is good. Most people now define a Jinetero as a street hustler. But he is much more than that! The ones on the street annoying tourists are just the top of the iceberg.

Let me put this in perspective by comparing the things that are blamed on Jineteros with our Western world:

  • ‘Jineteros make money taking you to a Casa Particular or restaurant.’

  • Those bastards! Well, do you think booking.com does not earn money? Airbnb is a super Jinetero! They not only charge a 15% commission but in Cuba also employ Jineteros that find the houses for them (and get a fee for that). On top of that, that 15 % never make it to Cuba. It disappears into the pockets of a multinational.
  • Jineteros act friendly but just want to make money.

  • Did you ever meet an unfriendly car salesman? Did a waitress ever show her real feelings to you? Isn’t it standard practice in the West to act friendly to make money?
  • Jineteros covertly make their money. They don’t tell you it’s about the money!’

  • Well, what’s your job? How do you make money? Does a nurse tell a patient that she’s only helping him because of the money? (She is… If the hospital stopped paying her, she would find another job.) Does the friendly car salesman tell you about his commission? Our book is also for sale at Amazon, do they tell you they pocket 50%? We consider making money as normal, but when a Cuban does it, it’s suddenly wrong.

    Jinetero
    Or is this a Jinetero?
  • They mislead you lie and are manipulative.

  • Will not even go there… We have whole industries devoted to that.
  • They drive up prices.

  • So do your supermarket, real estate broker and even the nurse. Everything would be cheaper without them. Everybody with a paycheck drives up the price.
  • They just want to marry you to get out of the country.

  • Yep, gold diggers only exist in Cuba. Getting married to somebody just to better your life does not happen elsewhere… Talking about love, we would recommend reading Romance in Cuba before you fall into it…
  • The United States department of state defines them as “Street “jockeys,” who specialize in swindling tourists. Most jineteros speak English and go out of their way to appear friendly, by offering to serve as tour guides or to facilitate the purchase of cheap cigars, for example. However many are in fact professional criminals who will not hesitate to use violence in their efforts to acquire tourists’ money and other valuables.”

I would use the word propaganda here if that were not a communist monopoly. What a Bullsh**. Yes, sometimes street hustlers can become aggressive (verbally) but almost never (as in very, very rarely) violent. Very rarely! Cuba is incredibly safe!

The Internet and travel guides also offer advice on how to handle them:

  • Don’t let a Jinetero find you a place to stay, ask the owner of your casa particular to book in the next town.’ As if he does not get a commission for that. He’s just a Jinetero with a Casa Particular. They now pay each other by topping up their phones after a reservation.
  • Tell them to go away. Avoid them!’ It’s simple: You can’t. Everybody is making money on the side of his real salary (why and how in our book). So you would have to avoid everybody.
  • Don’t dress as a tourist so they will leave you alone.’ Cubans can spot a tourist from a mile away. It does not matter how you dress; they will spot you!
  • Don’t go to the tourist areas.’ ??? HUH? Better not go to Cuba if you don’t want to see it.

Forget about all that crap.

Jineteros are no criminals! They are people like you and me, trying to make ends meet. Often they are intelligent and I have my best friends among them. We are jineteros too… We lure you in with a website full of usefull information and then want to sell you a book with even more usefull information! Aren’t we bad!

How to handle Jineteros and Jineteras CubaConga style?

Relax & respond.

Feel at home and behave like you’ve been in town for a few weeks. Learn some answers that will convince them right away that you are not a stupid tourist. It’s easy. You will notice right away that their attitude changes. They will tell you that ‘you are a Cuban now.’ Respect you and suddenly it’s about the fun, not the money.

‘Hi my frien, where you from?’ Some good answers: Marianao or La Lisa (both respected rough neighborhoods in Havana.) La luna (the moon)… indicating that you know the game and want no part of it.

‘How are you my frien?’ The answer to that and some other opening lines used in the street are in our book. (We are jineteros also… we sell a book to keep this blog alive and inform you on a deeper level.)

So relax! You’ve read our book you know the tricks; nobody can ‘get’ you… Relax and enjoy!

Feel and act as if at home

Acting as if you belong means that you don’t do things you would not do at home either. If you walk to your local shopping mall and somebody whispers: ‘he man… Want to buy a car?’ or ‘Need some dope?’ or ‘Buy me a drink friend.’ What do you do? I suggest you do the same in Cuba.

Know the game, understand the tricks…

You can even relax more if you’ve read our book… You know the tricks and master the game… so enjoy!

We have lots of tips in our book how to avoid the real scams and how to have fun with the Jineteros… Get it here, and we’ll give you a tip that will save you a few hours at the airport. Just to make sure you want to read it we throw in the review of PBS’s Karen Muller 🙂

Enjoy Cuba and don’t worry about the Jineteros!

Want to rent a car? Maybe think again, there is a better option.

Local Havana Hero

Finally, I did it! I’m a HERO

A local one, that’s true, but I am a Hero 🙂 (just a local one).

What happened?

TripUniq a website that specialises in unique trips (the name gives it away) is expanding to Havana, and they asked me to be one of their Local Heros… Their website is very user-friendly. You go there, fill in what you like (f.e. shopping… in that case don’t go to Havana). Good Food (yes! In Havana), culture, music or art (all plentiful in Havana). Type a short text about your wishes and pay up (in my case 7 Euro per day).

In the background, they have a convenient system, which I (your local hero) will use to put your individual trip advice in an app that will guide you.

An offline digital friend

The app works fine offline. You will get your tailor made trip advice and just follow the steps it outlines to get a unique Havana experience. I’ll throw in a few facts and absurdities to make it more fun.

I, as a local hero, specialise in the real Havana. So I (local hero) will show you the must-sees in the old town, but we will soon go underground to make your experience unique and local.

No more hours of planning, no more doubts about what to do and you will not miss out on the good stuff!

Tino in TripUniqu, Your local Havana Hero

Now before you book me (or another local hero), please get to know my perspective.

Some people want to keep living the illusion of rum and salsa. That’s fine by me, but don’t read my book if you want to be delusional…

Prepare and read our book plz.

You can get it here, and I’ll give you a small practical tip on the order page that will save you a few hours waiting time in Cuba…

Recommended reading:

Things you do not see in Cuba

Cuba’s absurdities

 

Missing in Cuba

Things you don’t see in Cuba

Of the things you don’t see, half might be there but out of sight.

A friend of mine told me that you should never believe what you hear in Cuba and only believe half of what you see.

Whining kids

Walking through town, you will see a lot of kids. They don’t whine! Yes, sometimes they cry if they fall hard or are in pain, but they don’t whine. And if you see a whining kid, it is probably at least half ‘owned’ by a Yuma (foreigner). Somehow the way Cubans treat their children makes them responsible, small adults.

Boats on the sea

noboatsFrom the Malecon in Havana, but everywhere else too, you will see the only Caribbean sea without any ships. Once a week a cruise ship will sail into the Havana harbour and sometimes a freighter, but there just aren’t any other ships or boats to be seen.

It is awe-inspiring at night; you are staring into a black void! Enjoy

Nips and tucks

There is no plastic enhancement in Cuba. Everything you will see is real! (Some Italians smuggled implants for their girlfriends, and they paid top CUCs to get them implanted (illegally), but you will not see them, they live in expensive discotheques).

Not a Cuban girl
Not a Cubana

Snow and advertising

Neither Snow nor advertising is legal in tropical socialism. No billboards exist except the ones shouting out political statements. Snow is such a nightmare for Cubans that although it has not snowed since Columbus, Cuba bought four snow shovels a few years ago. Better safe than sorry!

Gum on the streets

If a Cuban buys gum (or gets it some other way) he will chew it all day, put it on his nightstand and chew on the next day. The average gum lasts for a week or so.

This does not mean you don’t have to watch your step. There is dog shit everywhere. Dogs roam free and have no masters running after them with a plastic poop bag.

Supermarkets that cater to all of your needs

The concept of a supermarket is almost non-existent in Cuba. Almost because there is one supermarket that caters to foreigners and rich Cubans: Palco in Miramar, a rich suburb in Havana. Nor wil you find outlet stores, shopping malls or fastfood chains.

Decision stress…

In Cuba you either buy the deodorant or not. There are only two brands: available or not available. So if you need a deodorant I would recommend the first brand.

Tourists that are not being ripped off.

You will find that out for yourself when you get there… Here are some tips and tricks.

Traffic Jams

Just not enough cars to make Jam…

Old American cars at the gass station.

The almendrons run on water! You will never see them fill up their tank in a gass station… The truth is that all the old cars that serve as a fixed route taxi have a modern diesel engine. They buy their diesel on the black market and not a gass station. See Taxi wars in Havana

Almendron
Almendron on water

People that know these secrets (click)

What you do see are jineteros. Here’s how to handle those street hustlers.

Wi-Fi in Cuba

wifi cuba
wifi Cuba

I published this post in 2014

It’s history now… for the latest on Wi-Fi and the Internet in Cuba click on the link.

Internet and Wi-Fi in Cuba.

Cuba is slowly opening up to the Internet. Penetration in the Cuban homes is about 0,5%, and most of those connections are illegal, very slow and expensive. If you have an online life style and cannot do without being constantly connected to your Facebook, just skip Cuba.

Cuba and the Internet

Getting on the Internet is a hassle. The telephone company Etecsa opened up some Internet access points. But cues are sometimes long, and it is expensive. You can buy scratch cards for 2 CUC per hour. The connexion is not very fast, that is an understatement, and sometimes it is just closed for no apparent reason.

Most 4-5 star hotels offer Internet access as well. Some of them even with a lobby wide Wi-Fi. Forget about wifi in your room. Which of course is slightly more expensive than the Internet access via Etecsa. Wifi access in a hotel will cost between 6 and 8 CUC per hour. You will have to log in with your device and don’t forget to log off after you’re done!

The public WiFi network

(updated June 2015)

There’s public WiFi now in all towns. It might take you some time to switch off all security settings on your phone or tablet, but you can connect. (Tips about security settings that you need to circumvent in our book :-). Ok, let us give you one… Set the time on your device by hand… Cuban systems and TIME are a tricky combination.

All cities now have WiFi in the streets! You have to buy an access card in an Etecsa shop, and they are always sold out. So it’s a lot easier to buy one on the street (price in store 2 CUC/hour, price on street 3). Somebody is making money :-).  More on this system in our book.

The WiFi zones are easy to find. It’s full of Cubans with smart phones, tablets and laptops surfing the net.

(updated December 2015)

In December the squares were full of people connected to Facebook or video chatting with relatives abroad. A whole new industry built around the WiFi squares.

Business and WiFi

People rent out their chairs, toilets, electricity. Vendors have drinks and food. The WiFi zones have become a social hub for the hip and happening. Even if you don’t want to go on the internet, get out your smart phone, start surfing and make some new friends.

Soon smart guys appeared with laptops with little WiFi antennas that extended the range of the zone. They sold access to the Internet for 1 dollar per hour, which made the net even more accessible for Cubans.

And then, one day, 90% of the people disappeared. The government found out that the smart guys with the laptops were making a profit… Poof: in one sweep all the young internet entrepreneurs disappeared and with them 90% of the users…

(update January 2016)

And then the prosecution of the private ‘Internet Providers’ stopped and the squares were full again. They are installing new WiFi zones and access to the world is getting bigger and faster!

The window to the world is opening for Cuba and what do people do? Like everywhere in the world… they like kitten videos on FaceBook…

For the internet junks: there is even Free WiFi in Havana!

Do yourself a favour, read some more posts on this blog and If you like what you read, buy our book. It comes with a 100% money back guarantee and will upgrade your stay!

We’ll give you a tip on the Get the eBook page that will save you a few hours in Cuba.

 

 

 

Not just another book about Cuba

CubaConga is not ‘Just another book’ about Cuba. Let us introduce ourselves to you:

About the Author(s)

Just like everything else in this book I am/we are just a fantasy. You could refer to us as “your very knowledgeable friends from Cuba). Any resemblance to real author(s) is a mistake, a big mistake. A very big mistake indeed. We’ve decided to write ‘not just another book about Cuba’ to help you get the most of your stay on this bizarre island.

We are the collective that took on the task to write the inside story about Cuba for real travellers who want to avoid awkward situations and get the most out of their trip to this great Island. From now on we will refer to ourselves in the first-person.

Nothing you know about Cuba is true.

OK, I’ll admit that it is an island somewhere south of Florida and that they have a lot of old cars, but everything else is just not true. I’ve been to Cuba many, many times and still is only half of what `I think’ true. This gives me still a lovely 50% margin of error. One of the most intriguing aspects of Cuba is that our usual reference frame just does not fit. Cuba is an exercise in being wrong, making the wrong estimations and predictions about situations and people. It is one big surprise.

Most things being said about Cuba are dead wrong. A well-known travel site claims that Cuban prices are about similar to those in Europe or Canada. I admit that if you do not have a clue about how things work, this is more or less true. Now, 8 years later and having spent almost 3 years in total in Cuba, costs are about half of those during my first visit. The intention of this book is to help you to get the most out of your vacation by showing you what could go wrong so that you can avoid all the rookie mistakes I made.

Let me give you a simple guarantee:

This book about Cuba will cut your expenses by at least 30% and will enhance your understanding of the Island, and you’ll have a lot more fun!

The three basic rules for every traveller can be summarized as follows:

1 50% of what Cubans tell you, I can prove are lies, the other half I’m not sure about.

2 Nothing is what it seems. You are always wrong.

3 The former rules don’t always apply.

Please read some of our blogs to prepare you for a surprising trip to the working man’s paradise! Get your time back… We have a tip for you on the BuyBook page that will more than refund the time you’ve spent on our blog…

And then buy this book about Cuba.

We have a 100% money back guarantee if you don’t like it. It is a Zip file with a PDF and an ePub and will be delivered to your mailbox instantly…

Enjoy Cuba

And don’t be fooled by the jineteros!

10 things about Cuba

Here are 10 things about Cuba your travel agent hides but you should know

1 Moneda Nacional.

Everybody, including you as a tourist, is allowed to pay for stuff in Pesos. CUC is not tourist money, it is the Cuban equivalent of hard currency. You can buy Moneda Nacional at the Cadeca where you go to change your own currency into CUC. Travel agents want you to spend your money in their controlled environment and thus often misinform their customers. Moneda Nacional can be used to buy stuff at the market, food on the streets or cafeterias and might reduce your cost for a coffee by 97%! So get some and enjoy the benefits.

2 Commission.

Everything in Cuba revolves around an informal commission system. In short: everybody that introduces a customer (you) at any place will reap a commission for that service. The friendly old man that invites you for a coffee (and then orders a Mojito) and lets you pay will receive a commission on that. The women that takes you to a restaurant… commission… the boy that shows you a casa particular… commission. The milk powder you buy for that sweet baby… Commission… By the way, milk is supplied for free until the age of 7…

Good service and advice are worth some money, but the commission system has incentives to refer you to the most expensive places, of which some have bad service and bad food/lodging/drinks etc.

The problem about this system is that not only you don’t get a very good price/quality ratio, the commission is added to your tab and you thus pay for the high prices you pay… Read up on Jineteros plz.

3 Personnel

The Cubans that work in hotels, restaurants and bars are among the richest in the country. Every hotel maid has a shop in town where she sells the soaps, shampoos and other stuff she gets from the guests. Tour operators tell you that it is customary to leave a one CUC tip per day on top of that. If you want to tip and thus help people, tip the ones not involved in the tourist industry. By the way, beggars are part of the tourism sector! (see number 6 of 10 things about Cuba your travel agent does not want you to know)

4 Wealth

Cubans don’t have a meager life and are not suppressed by the regime (the fact that we call it a regime has a negative connotation about it… we have a government don’t we?). The average Cuban has the same literacy and life expectancy as we do. A lot of basic life necessities are (almost) for free. Cubans don’t have it as bad as you are led to believe.

5 Crime

Cuba is one of the safest countries I have been (and I’ve traveled extensively)… Just watch your belongings, petty theft occurs, but relax… You are safe in Cuba. Overall Cubans are honest people but some of them need a bit of help to stay honest.

6 Beggars

Most Cubans are grateful if you give them something they otherwise cannot get. But beware, most Cubans you will meet as a novice tourist made a job out of being grateful! As said before, beggars work in the tourism sector and thus are rich… You will have a very hard time to find a beggar outside of the tourist areas!

The lovely old lady with her big cigar that let’s you take her picture for a CUC has, even to our western standards, an excellent income.

7 Salary

You are led to believe that a doctor earns 25 CUC a month and in fact that is true… But 90% of the Cuban economy is unofficial. This fact gives a total different perspective on work and salary. You and I go to work to earn money… and we think that is normal. In Cuba the perspective is the opposite. While at work you can’t make money so actually going to work is a waste of time… The average Cuban in Havana spends about 100-200 CUC a month and earns 15-20… So salary in Cuba has no effect on the standard of living! (Wrap your mind around that for a while, it will make you understand Cuba a lot better.)

8 Prices

You’ve been told that prices in Cuba are about the same as prices in Western countries. That is simply false. Basic goods (f.e. food, electricity, clothes (basic), bus fare) are a lot cheaper while luxury goods (f.e. mobile phones, air conditioning, laptops, cars) are a lot more expensive. It is very hard to compare the cost of living in Cuba to our own. Don’t try, just accept the difference and realise that our way of doing ‘economy’ is much more efficient, Cuba’s way is way more egalitarian.

9 All Cubans are friendly

NOT true. Just as in the ‘real’ world where the ‘real’ people live some people are friendly, others are not. Cuba is not a sanctuary for nice and friendly people! Most people that are nice to you by the way have a hidden agenda (see point 2 of 10 things about Cuba your travel agent does not want you to know)

10 Nothing is what it seems

Our reference frame just does not fit Cuba. Nothing is what it seems and your assessment of a situation is almost always wrong. Therefore we developed the game CubaConga. We help you getting a better insight into the real Cuban life. We are told it is funny and informative and you should read it! (we’ve been told).

Get it now and get more out of your Cuban experience! In your inbox within two minutes. It’s not just a collection of blog posts; we go one or two levels deeper in the book… On the ‘order the book page’ we have a tip for you that will save you a few hours…

Or you could read the ten most fun things you can do in Cuba

Enjoy Cuba!

Read up about renting a car before you even think about doing so!

Reviews CubaConga

Here are some reviews about CubaConga

 

Review CubaConga

We are beginning to reap the benefits of positive reviews.

HotelsCheap interviewed me. You can read it here.

CubaBookingRoom is also very happy with our book.

Cuba-Junky has put us on the front page! Yes, on the bottom of the front page, but still… the front page!

We are for sale at Amazon now. However, we would love you to check out the reviews there and buy it here… Amazon is a bit of a Jinetero 🙂

The reviews are considered genuine (and they are) by these guys

Forums and discussion panels.

People that know what they are talking about are very positive! On the other hand, on some Cuba forums, we are trashed and praised. People on forums tend to have strong opinions, even about things they don’t know anything about…

We just don’t get offended or happy with forum comments…

Here in Dutch for instance… Very mixed opinions

We are recommended by Trip Advisor and Lonely Planet (which is funny because we trash LP 🙂 ). Better, we thrash people that are individual, adventurous travellers that all have the same bucket list and eat the same dessert at the same restaurant because de L.P. says so…

 

 

Cuba Map

A different map for Cuba

Going to Cuba? Looking for a map? This is the best map we know and an offline version for your phone can be downloaded here: https://maps.me/

Here’s an entirely different Cuba map for you. It is a book called CubaConga.

This is the map of the mentality in Cuba. We think that it is essential to understand the people, mentality and culture so to help you, we wrote this politically incorrect alternative travel guide.

It is a map for manoeuvring Cuba and avoiding trouble.

The map is not the territory.

map cuba
This is just a map of Cuba

So we don’t pretend to understand Cuba. On the other hand, we are quite sure we know Cuba better, much better than you do.

Due to our extensive travel experience in Cuba, we have developed an understanding of this tropical working man’s paradise and wanted to share this with you so that you can make the most of your stay. And believe us, you need more than just a map for that.

Mental map

Thanks to the mental map of the Cubans, which differs from yours, Cuba is a fascinating country to visit. Nothing is like you perceive it at the first impression. We pretend we can help you understand more, make fewer mistakes and save loads of money with our book. (If you do not agree, we will refund you). Our book is a fun read on top of that.

If you are looking for a physical map, which you would need if you rent a car (we recommend you do so!) If you want a taste of our book, you can read a bit here.

In total, our book took over 39 months of research, and we enjoyed every moment of it. You can now reap the fruits of our hard work.

Not on any Cuban map

It is important for us and even more so for the people we know to stay anonymous. Just for their protection. That’s why nobody wrote this book, nobody is hosting this site, and nobody can be linked to this site. We are off the map but on the spot.

On the ‘yes I want to read your book‘ page we’ll give you a tip that will save you a few hours at the airport.

Cuba Alternative Travel guide

Welcome to the alternative travel guide to Cuba.

If you want to know which church to visit in Havana or how to get from Havana to Camaguey by bus, we refer you to the Lonely Planet. This guide is an alternative travel guide that will show you the ropes of life as a tourist in Cuba on a deeper level.

CubaConga starts where regular travel guides end… Just like Cuba starts where logic ends.

The first time we went to Cuba, we didn’t have a clue how different this country is to other tropical destinations. As seasoned travelers, we understand cultural differences, and we are aware that different does not mean “not as good as at home.” But nothing can prepare you for Cuba. Over 60 years of tropical communism has etched itself into the Cuban mentality, and we wish we had read this book before our first trip.

Difficult to understand Cuba

It takes some time to understand Cuba and this alternative travel guide offers you a shortcut. Now, 14 years later, we start to understand the Cuban mentality, but it is only a start. To quote a good friend of ours, who lives on the island since the early 90’s: ‘If you think you understand Cuba, you don’t have a clue.’

And he is right; Cuba stays a mystery. But we do claim we understand what’s going on a lot better than off that enter the country for the first or second time. We wrote this travel guide because it annoyed us to see people being ripped of by the Cuban system, making their holidays expensive and frustrating.

Cuba Conga is an alternative travel guide.

We will show you how to handle the double money standard to save money and to make your Cuban experience much more authentic. We show you the pitfalls, scams, and annoyances that are easy to avoid once you know them. We even show you how to get to know the real Cubans and how to avoid the leeches.

CubaConga-voorkant

This Cuba alternative travel guide comes with a straightforward guarantee: You don’t like it for whatever reason, we give you a full refund. We can’t imagine you don’t like it…

Apart from the tips and tricks to get more out of your stay in Cuba, we will give you a lot of ‘nice to know’ information.

As you can see I’m not a native English speaker but don’t worry, our book has been professionally edited for your reading comfort.

Our alternative travel guide will greatly enhance your Cuban experience. Cuba is an exceptional country and about half of the visitors leave very disappointedly. Let us help you to become part of the other group, which falls in love with Cuba, its people, music, lifestyle and culture!

We’ll give you a time-saving tip HERE. Just to make up for the time you’ve spent on our blog.

Recommended reading:

How to book a Casa Particular

How to buy a fridge

Cuba Customs

cuba customsCuba customs

Passing Cuban customs

Your first introduction to Cuba is the long waiting line at customs.  A whole battery of austere looking custom officials checks every passenger thoroughly.  Until he or she is satisfied the gray door to Cuba remains locked.  You have to take your glasses off, put them back on and take them off again whilst your passport picture is being studied carefully.  Take your glasses off again and take a step back to have your picture taken and get ready for the interview.  This can be an entertaining process or it might get on your nerves.  This is your first indication about your future opinion about Cuba.

havana airport
Prepare to stand in line… or get our book

My advice: See the funny side of it all.

Click here for the Cuba Aduana official site in English (if it opens). Here your fun should start: You can bring one video camera and one photo camera, both with two rolls of film. And this is the new website! When did you last use a roll of film?

The customs officer might ask you: ’Hotel in Cuba?’ Since there was an unwritten law that states that you should stay in a state run hotel for at least 1 to 3 nights (opinions on unwritten laws might vary).  The following are all correct answers: Dauville, Parque Central, Presidentes, Melia Cohiba or Inglaterra, since they are all hotels in Cuba and that was the question wasn’t it? This law was abolished in 2011 but not all customs clercks got that info.

Customs in Cuba don’t forget anything!

Returning visitors are asked how often they were in Cuba before.  Please give the correct answer, they have your whole file on the screen and being one trip off might not speed up the process… In Cuba customs are very meticulous…

After the customs officer is satisfied with your answers, checks your passport once again and is convinced that your health insurance is valid the door gets unlocked with a sharp ‘click’.  You are free to enter the country… Almost that is.

100 % luggage scans

Your hand luggage is scanned, all of it…

Your suitcases are getting the same treatment behind the scenes.  You are not allowed to import Toasters, waffle irons and all other electricity intensive appliances due to Cuba’s frail energy net.  The same restrictions apply to GPS (don’t worry your Smartphone is no problem), more than one laptop or satellite equipment.  If you were planning to take any kind of drugs with you… don’t.  The same goes for porn (and yes, a Playboy is considered porn. Cubans don’t care for the interviews, they don’t read English).

Tip for frequent visitors

If there is anything suspicious in your luggage, customs makes a mark on your label. Save the ‘clean’ label from your last trip, go to the toilet (no cameras there) and change the labels. As you know the customs officers look at the labels and now you have a clean bill of health on your suitcase.

If I were you I would leave your weapons and bulletproof vest at home too.  The general rule here is that importing strange goods, can lead to strange questions by customs, which in turn generate strange effects which might not be pleasant and in extreme cases even could lead to an alternative holiday accommodations called ‘jail’. And believe us, you will not like the buffet there. So be nice to the Cuba customs!

Prescription medecine is no problem. As a rule of thumb: Normal tourist luggage is never a problem.

Fun Fact

The skirts of the female custom officers are short… very short… They are not designed that way, they have them shortned by a tailor!

No Trade passes Cuban Customs

Everything that could be considered as ‘trading goods’ is forbidden and you risk confiscation or a hefty fine.  Customs are very flexible with tourists, but do not go looking for the limits of this flexibility.  I never take more than 5 mobile phones, carefully distributed over my pocket, hand luggage and suitcases.  As soon as you’ve got more than 40 pieces of something it is considered commercial. And you do not want to be a considered a merchant! Even if you don’t plan to sell anything but just want to give stuff away to poor Cubans… In that case read this: Think before you gift.

Like this information? Check out our book! There is lots more! On the ‘get the eBook page‘ we’ll give you a tip that will save you about 2 hours at the airport after you’ve passed customs.

We even give you the mailadress (and the how to) of Havana VIP reception. They speed you through customs in no time!

Recomended reading:

Getting more Cuba out of your money

Don’t avoid the Jineteros

Rent a bike to discover Cuba

Last update July 2019